By David Mittleman

In Michigan, medical malpractice claims can be lengthy, burdensome, and expensive. Injured survivors and their families often have to wait years for a resolution, and the process leaves them feeling like their complaints go unheard. That may change, however, if a model being piloted in Massachusetts catches on.

Emphasis on Cooperation, Improvement

The pilot program focuses on a prompt response to instances of medical malpractice. The approach is known as “CARe” – Communication, Apology, and Resolution. The hope is that medical providers will honestly discuss treatment errors with patients. In turn, statements of sympathy …read more